Return & Refund Policy

Thank you for shopping with 【请替换：店铺名称】. Your satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms outlined below.

Return Eligibility

Returns are accepted within 14 days from the date you receive your order.

To qualify for a return, items must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.

Proof of purchase may be required when requesting a return.

Please note that personalized, customized, clearance, and final sale items are not eligible for return unless they arrive damaged, defective, or incorrect.

Return Window & Processing

Once we receive your return, please allow 1-3 business days for us to process and inspect the item.

Refunds

After inspection and approval of the returned item, your refund will be issued to the original payment method within 5 to 10 business days. Processing times may vary depending on your payment provider.

Original shipping fees are non-refundable unless your return is due to receiving a defective, damaged, or incorrect item.

Exchanges

Exchanges are only available for items that arrive damaged, defective, or incorrect. Please contact us promptly if you experience any of these issues.

Return Shipping

Unless legally required otherwise, customers are responsible for the cost of return shipping.

If the return is due to a defective, damaged, or incorrect item from us, we will cover the return shipping costs.

Return shipping fees are calculated and displayed at checkout for your reference.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact our customer support at 【请替换：客服邮箱】 as soon as possible so we can resolve the issue promptly.